Orchard Supply Hardware Woodland Hills Grand Opening March 21

When you think “home improvement store” you might not imagine this:

IMG_8441

But this is my favorite picture from a preview tour of the newest Orchard Supply Hardware, opening in Woodland Hills this Saturday.

IMG_8440

Since 1931 OSH has provided service to customers who are shopping for home improvement supplies and materials. This new 40,000 square foot location has a Workbench right inside the front door that is meant to help you even more: get things cut, windows and doors re-screened, keys copied, and more. The layout is friendly and the signage is quirky. There’s something lovely to look at wherever you turn.

orchard supply hardware woodland hills

IMG_8406

They even have a special aisle for “What-cha-ma-call-its.” After my own heart.

IMG_8407

The personal service extends, of course, to the staff. Everyone I met during the tour has been at the company for years, even for decades. They learn a customer service philosophy called C.A.R.E. that encourages them to not just help the customers but inspire them. A worker even did a little craft demo, inspired by Pinterest (she loves Pinterest) in the paint department.

IMG_8438

This is a wooden board painted with chalkboard paint and then festooned with knobs and stickers and outfitted to hang on a wall. Materials for this craft were provided in the gift bag that OSH sent home with the bloggers on the tour. Even though I am not crafty, I felt like painting something after walking through the store.

But my favorite part of the store is the nursery.

nursery

There is a certified organic gardener on staff who stopped what she was doing to answer my many questions – why is my cilantro dying? How best to nurture the nasturtiums I planted to attract aphids away from my magic kale? As eye-catching as the beautiful plants are, the nursery’s stars were its staff members.

The store will have its grand opening this Saturday starting at 6:30 AM. Instead of a ribbon-cutting they have a board-cutting with a chainsaw and everything. And the company will make a donation to a local charity in honor of this day. You’re probably working around the house this weekend anyway, so if you need some supplies, I encourage you to check out this beautiful new store!

Woodland-Hills

The Recession Hits Agoura Hills

It’s all your fault, oak paneling. You’re on notice.

Disclaimer:  I have no idea if the recession really “hit” Agoura Hills, technically.  I usually avoid learning hard facts about economics and politics too, really.  I go by my gut instinct and the things I see happening around me.  Also, my only regional news comes from the Acorn, which has a delightfully narrow focus.

About 18 months ago, when Agoura Hills Dad and I were house shopping in Woodland Hills, Agoura Hills, and Thousand Oaks, it was clear that there was no recession in Agoura Hills.  Houses were snatched up for cash right out from under us no matter what crumbling, garishly-colored condition they were in.  We wound up stretching our purchasing budget to the absolute limit to get into the neighborhood we eventually moved to.

Knock on wood, everything is going well so far.  My husband and I work hard to keep it afloat, and now that the markets and all the people in charge have helped make the economy suck for most people, we have taken advantage of the lower mortgage rates and applied to refinance into a shorter loan period.  So naturally, we had to have the house appraised again.

Despite the doomsday reports on 24 hour news, despite all signs from the zeitgeist that this would be true, I was absolutely shocked when the appraisal report came in today.  According to this particular appraiser, the value is $40K less than our purchase price.

I’m taking the news personally.  Did I not clean the house well enough before the appraiser came over?  Did he dislike the new Zen garden AHD made in the front yard?  I knew I should have painted over that crappy oak paneling already.  I knew we should have called a tree doctor to save the ailing birch tree on the side of the house.

Also, I knew that zillow.com is a loose forecaster of a home’s true market value.  I learned that lesson back when we found this house in the first place.  In my brain I know that most of the appraisal is based on square footage and comps, but my heart suspects that if I had just taken the extra step of moving the clean laundry basket from the kitchen to the bedroom…

All is not lost, of course.  In the last year and a half I have learned a lot about home loans and how they are done.  If your loan’s amount is below a certain percentage of the market value, you’re in a good position.  We’re fine.  But I’m personally offended by this $40K hit against our house’s self-esteem.  I want to pet it and say “it’s not your fault that someone went crazy with cheap oak paneling and nobody has come along to save you.  Yet.”

And so of course the day after the appraisal visit?  I started prepping those nasty walls for some refreshing white paint.  Stay tuned.